Trouble Ticket

**April 29, 2009 2:06:25 PM Marc**
Client has a gel pad type device that he requires assistance in setting up.  
Please provide onsite assistance for the client.

Client has requested to have an email sent to him to 
schedule a time to resolve the request.

**May 1, 2009 8:05:21 AM Sally**
on my way to 2sc, I will see if he is at his desk.

**May 1, 2009 9:31:12 AM Sally**
device was a gell mouse pad. I took it out of the package 
and placed it on the desk.

### Ticket Closed May 1, 2009 9:31:12